Choosing, reserving and booking your trip is easy at Outdoor Family. Have a question? Need some answers? Then look below for information -- we've tried to answer all your questions. If you have any additional questions please contact us.

How Do I Contact A Outdoor Famliy Consultant?
 
How Do I Reserve and Book My Outdoor Famliy Trip?
 
When Is The Balance Payment Due?
 
Can I Book A Trip at The Last Minute?
 
What if I Have To Change My Reservation?
 
What Is Outdoor Famliy's Cancellation Policy?
 
Do Prices and Itineraries Change?
 
What Does The Trip Price Include?
 
Does Outdoor Famliy Offer Special Youth Rates?
 
Are Private Rooms Available For People Traveling Alone?
 
Do I Have To Be In Good Physical Condition To Take An Adventure Travel Trip?
 
Is Roundtrip Airfare Included In TheTrip Price?
 
Does Outdoor Famliy Offer Travel Insurance?
 
What Documents Are Required For International Travel?
 
How Do I Plan A Group Trip?
 
What are my responsibilities?

How Do I Contact A Consultant?
When planning your adventure travel trip, it is important to us that you get all the information you need. That is why we are making it as easy as possible for you to contact us:

How Do I Reserve and Book My Trip?
Reserving and booking your trip on Outdoor Family is easy, convenient and fast. Here's how you do it:

Reserve By Contacting Us
Give us a call, Monday to Friday from 9:00 am to 8:00 pm EST and we will be happy to reserve your trip for you. We will be able to tell you about trip availability, prices and dates and answer any other questions you might have.

Or

Place Your Deposit
We require a deposit in order to reserve a trip. Once the deposit is secured, your trip is guaranteed! You can give us your deposit several easy ways: over the phone, via email or fax. We accept Visa and MasterCard. Here are the deposit fees for our trips, per person:

When Is The Balance Payment Due?

For Adventure Trips/Tours
Once you have made a reservation with Outdoor Family, the balance payment is due 90 days prior to departure. The easiest way to pay us the balance is to give us authorization, at the time of booking, to automatically charge your credit card when the balance is due. If that is not possible, we can also give you a reminder call or send you an email. You can also, of course, do it the old-fashioned way and send us a check or money order in U.S. dollars. If payment is not received when due, Outdoor Family reserves the right to cancel the reservation. If you are booking your trip within 90 days prior to departure, the entire balance must be paid at the time of booking.

For Dude Ranch Vacations
Your balance with tax, gratuities and any additional charges (optional) is due at check-out for most dude ranch vacations. ALL RATES QUOTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.

Can I Book A Trip At The Last Minute?
No problem! We would love to help you. Please note that when you book your vacation 45 days or less prior to departure, we will need to add a $30 priority handling charge to your invoice.

What if I Have To Change My Reservation?
It is important to note that once you confirm your reservation with a deposit, any changes whatsoever, including but not limited to trip dates, participant's names or party size, will be subject to a $30 administration fee, plus any price adjustments that may have been incurred.

What Is Outdoor Family's Cancellation Policy?
Each adventure trip, dude ranch or wilderness resort has their own set of rules regarding canceling a trip. Policies and penalties will be covered both verbally and in writing at time of booking. We strongly recommend purchase of trip cancellation insurance that will be sent with your pre-departure packet.

Do Prices and Itineraries Change?
All rates listed on this site are quoted per person in U.S. Dollars and unless noted, based on double occupancy. International trip prices are based on current average exchange rates and operator pricing at time of printing. All fares, rates and prices quoted are subject to change without notice. And as always, trip schedules and itineraries are subject to change due to weather, water and trail conditions and other forces of nature. We do hope you recognize these possible predicaments and we appreciate your understanding.

What Does The Trip Price Include?
You'll find that Outdoor Family includes as much as possible in the trip price so that you are not faced with extra costs. Most meals are included in the price unless otherwise noted. Special diets are rarely problem - just let us know in advance. We would be happy to accommodate you. Pricing is based on double occupancy in lodges and inns and double and/or single tent accommodations on camping trips. Single lodging accommodations are often available for an additional charge. On camping trips, most amenities are provided, except a sleeping bag. Once you book your trip with us, packing and information details will be sent along with your pre-departure packet explaining the items provided and what you can expect on your trip.

Does Outdoor Famliy Offer Special Youth Rates?
Yes! You'll find that Outdoor Famliy is a very child-friendly site and many of our trips, resorts, ranches and lodges have special rates for children to make Family traveling more affordable.

Are Private Rooms Available For People Traveling Alone?
Yes! If you are traveling alone, you can request a private room. More often than not they are available on our tours for an extra charge.

Do I Have To Be In Good Physical Condition To Take An Adventure Travel Trip?
Prior experience, with the exception of dive programs, is rarely a prerequisite for taking an adventure trip with Outdoor Famliy. However, we do require that participants be in good health and physical condition. We recommend a suitable program of exercise and fitness prior to your outing to help condition and loosen inactive muscles. While on your trip the outfitter will give you all the instruction and guidance you need to get by safely and comfortably. Please be advised that minimum age limits do exist on most trips. With the exception of teen-only adventures, all children under the age of 16 must be accompanied by an adult. Youth and senior discounts are available on many of our scheduled adventures.

Is Roundtrip Airfare Included In The Trip Price?
For most U.S. based trips airfare is not included in the trip price. Please check the trip facts on the website for details. Further, each operator has an individual policy of transfers -- sometimes they are included in the price of the tour and other times they are not. But we want to make sure you get to your adventure travel trip - and back home again - with as least effort as possible. In most cases, we can arrange for your airfare, car rental and hotel reservation needs. Just ask!

Does Outdoor Family Offer Travel Insurance?
Outdoor Family highly recommends travel insurance for all trips. Accordingly travel insurance will be included on your trip invoice. This insurance is for your own protection and covers the just-in- case situations that could occur anywhere or anytime you travel. Insurance coverage includes trip cancellation, baggage loss, trip delay and medical evacuation. You will receive detailed information regarding coverage with your pre-departure package.

What Documents Are Required For International Travel?
International travel requires a passport, except for Canada and Mexico, where a driver's license or U.S. birth certificate is sufficient. Visa information varies by country and Outdoor Family will let you know about required documentation. Your pre-departure packet will also include this information. Travelers from countries outside the United States should contact the desired destination's consulate to determine what documentation is required.

How Do I Plan A Group Trip?
Contact us and we will help you plan and design the best group trip to suit your needs.

What are my responsibilities?
Outdoor Family, its owners and respective employees are acting only as the agent for the tour operators and other travel service providers and assume no responsibility or liability whatsoever for any personal injury, including permanent disability or death, delay, accident, sickness, damage to or loss of personal property which results from or in any way arises out of or in connection with any travel services purchased through Outdoor Family, including any negligent acts or omission of the tour provider or its contractors, strikes, armed conflict, criminal conduct by third parties, natural disaster or the like or additional expenses incurred due to weather, disruption of advertised schedules or other causes beyond Outdoor Family's control.

By sending in a deposit, you certify that you and everyone in your party are in good health and do not have any physical condition or disability that would create a hazard for you or any fellow travelers. It is recommended that all participants maintain adequate travel, cancellation and accident insurance. While every effort is made to ensure a safe, enjoyable trip, implicit in all adventure and experiential travel and related activities are inherent risks, which risks are hereby assumed by each participant. All participants are required to complete a Reservation Form and the Outdoor Family Release Form as a condition to validating their reservation. By making such reservation and paying the required fees to Outdoor Family, you hereby agree to and accept all of the foregoing terms, policies and limitations on liability set forth in this Catalog.